What is Facility Management?
Facility Management is an organisational function integrated with the infrastructure, people and organisation to enhance the quality of life and improves the productivity of the core business often associated with the technology. Facility Management is subject to development and innovation to add value to the core business of the public and private sector client. It is supported with training and professional qualifications by FM institutes. It is a multidisciplinary kind of work that covers a wide range of various activities, responsibilities, knowledge and experience.
Why Is Facility Management Important?
Facility Management is important because it emphasis on a safe and comfortable work environment for people. It includes maintenance of equipment, property, buildings and optimisation of inventory and other hospitality services. As organisations adopt the latest workplace designs, modern facility management services look beyond traditional tools to support new working methods in new environments, Facility Management companies also need to follow all the government rules and regulations to ensure safe working conditions. Facility managers uses facility management software to ensure efficient operation, cost savings and improve productivity.
Facility Management Market
The facility management market has a huge growth potential. More than 75% of the market yet to be produced under facility management companies in India.
To take the benefits of this prospering industry, facility management companies in India are adding value to their services by integrating technologies such as automation, artificial intelligence and data monitoring systems to reap the best result. The FM market is horizontally (cross-functionally) oriented. It currently represents about 5% of global GDP.
Roles and responsibility of a Facility Managers
To ensure that the facility is operating on a timely basis they complete daily inspections and communicate directly with the POC to ensure that the business is running smoothly every day.
- Providing all the occupants with the right equipment and amenities
- Being compliant with health and safety regulations
- It is the responsibility of facility managers to ensure all the occupants are happy and safe through space management
- They should understand how to manage a schedule that will help them stay ahead of maintenance on each of their buildings ‘equipment and systems.
- Another significant role of Facility Manager is to deal with emergency issues that arise. They should have contingency plans regarding what needs to be done in the event that certain situations occur, such as equipment breaking down unexpectedly.
- They should Ensure that all the facilities should meet compliance standards and government regulations.
- overseeing contracts and facility providers for functions such as catering, cleaning, security and safety.
- Advising businesses how to improve the efficiency and cost-effectiveness of the facility.
Facility Management Trends
- COVID-19 safety protocols – A New Trend
As the novel Corona Virus makes its way across the globe, it’s important for building management professionals to understand the proactive steps they must take to prevent the spread of illness in their operation. These are the sanitation protocols to keep occupants healthier, happier and more productive such as disinfected high-touch areas in your building, Encourage proper hand washing techniques, Follow proper sanitary methods when handling cleaning equipment, Create an outbreak preparedness procedure.
- Contactless services – A Bar/QR Code
The key question in the previous year was how to keep the business ongoing while limiting direct contact with your clients. This is where the contactless and remote services came into picture, while countries across the globe are already starting vaccination programs to solve the health crisis and social distancing which might remain a requirement for the upcoming years.
Contactless service is a creative solution to maintaining proper regulations while running services as usual. The signature feature enables you to complete and sign finished work.
Similar solutions should emerge around the facility and building management companies as it’s a way to tackle the current scenario.
- Autonomous workforce – A Digital tool
Well-equipped and modern Independent workforce is resilient to challenges. With min number of people and back-end office employees working from home, technicians must be prepared to solve client issues more independently. But to be on their toes they need digital tools with a professional set of functionality that could provide this opportunity.
- IoT and Predictive Maintenance
Predictive maintenance often operates based on IoT devices. Machines and equipment are based on algorithms that can predict when parts need to be changed, cleaned, repaired, or maintained when it is required. Predictive maintenance requires advanced equipment, it can save time and money by helping to prevent unexpected issues and accidents to any company.
- Emphasis on Optimising Space Management
Space Management has becoming a top priority as employees started slowly returning to their workplace. The new goal for Facilities Managers is to find a way to maximise space, while providing a safe and clean working environment.
The best way to manage your own space is to understand how it is utilised. Sensor technology and space monitoring system will become essential in 2021 for Facilities Managers all over the globe. Today, companies are already leveraging sensors to monitor social distancing, cleaning regimes, safety, traffic flow, and space utilisation. As both interest and investment in IoT technology continue to grow, sensors are becoming more accurate and affordable.
- Digitisation of Maintenance Processes
The modernisation of maintenance processes is not a new concept. However, as a response to novel Corona Virus, this has become more than an efficiency imperative and has transformed into a critical safety initiative. There is an increasing in number of organisations which are adopting intelligent based cleaning schedules. Facilities Managers should directly align the current occupancy and space utilisation for cleaning schedules. This will allows them to rapidly clean spaces, as soon as they become unoccupied.
- Sustainable & Resilient Buildings
The idea to design Smart Green buildings is nothing new. However, COVID-19 Virus exposed the reality that Green Design is not only the sustainability effort. The other half is resilience, or how well your environment responds to new waves. Organisations that prioritise resilient strategies will help their stakeholders, vendors, managers, and employees reduced the damage and adequately adapt to serve events.
Facility Management Challenges
- Improving Space Utilisation
One of the main challenges of Space Utilisation is for large enterprises. If the space is not properly utilised, it can cost hundreds of thousands of dollars a year. Yet many facilities managers and corporate business leader have no idea how much space is actually being wasted across their portfolio. One of the reason is a lack of proper space classifications across locations. And another is lack of visibility due to insufficient space management software systems.
- Helping Employees Navigate the Workplace
It is a huge challenge for Facility Management to Navigate the Workplace. It is very important to have the right information at the right time to be able to quickly and easily navigate a huge corporate campus.
- Improving the Employee Experience
Enterprise goal is to improve employee engagement and the overall experience rather than the size of your organisation. Our high priority is to create an exceptional employee. In this employee-centric economy, attracting and contract top talent is becoming more and more difficult.
- Controlling Costs
If you don’t have a good handle on your cost control, you might give the impression that you’re not managing your facility efficiently.
One method to control costs is to accurately stocktake listing and negotiate prices with your vendors.
- Extending the Life of Your Resources
Whether it’s planned HVAC inspections or deep-cleaning your building’s carpets on a regular basis, it’s important that you protect these big investments to keep them functioning as long as you can.
- Keeping Accurate Records
One of the biggest challenges is to keep accurate records, and it’s one of the most important aspects of ensuring that you have the data when you need it.
Managing a large building means that you’re in charge of a lot of different systems, and if you don’t have reliable data, it can lead to expensive and long term problems.
- Choosing the Right Partners & Vendors
Outsourcing work has been a fiscally responsible move for facility managers. How would you know that you’ve chosen the best vendor for the work you need? Vendor play a vital role in helping you maintain your facility, ensuring that employees and visitors are in an environment that’s safe, healthy, and attractive.
Apollo Power Systems Pvt. Ltd. provides Facility Management Services to an enterprise including many MNCs. Apollo Power Systems has been helping organisations to improve the efficiency by providing them facility management services. Apollo Power System is also known for providing Facility Management Training across Southern India Training helps every organisation to keep the workspace and people of the healthy work environment, training such as Time Management, Stress Management, Managers Training Programs etc.